Cross Switch, a payments technology company headquartered in Malta, has partnered with South African fintech firm Paysoft in an effort to improve digital payment systems for businesses in South Africa.
The collaboration aims to address longstanding inefficiencies in transaction processing that hinder business operations, such as system downtime, delayed fund availability, and reliability issues tied to legacy payment infrastructure.
Both companies are aligned in their goal of streamlining and scaling digital payments to enable South African businesses to grow without facing technical or financial barriers.
Paysoft, which has been providing bank-agnostic, user-focused payment solutions since 2012, will now integrate Cross Switch’s CS+ platform into its operations.
This will allow Paysoft to process card payments, electronic funds transfers (EFTs), and Apple Pay transactions with increased speed and consistency.
In addition to using Cross Switch’s orchestration platform for transaction processing, Paysoft will also manage the settlement of funds for merchants and partners collecting payments through Cross Switch.
This joint effort is expected to enhance both the efficiency and resilience of payment systems available to local businesses.
Mark Chirnside, Global Chief Revenue Officer and CEO Africa at Cross Switch, noted,
Mark Chirnside
“We’re focused on building payment infrastructure that unlocks opportunity in emerging markets. Partnering with Paysoft allows us to deepen that mission in South Africa by supporting a platform that already understands local business pain points and is ready to scale with smart, secure solutions.”
The partnership will support a range of business needs, especially those of SMEs, payroll providers, and non-profit organisations (NPOs), which often face high processing fees, delays in accessing funds, and regulatory hurdles.
Through CS+, Paysoft can now route transactions across multiple banks and providers more efficiently, improving system uptime and reducing the risk of fraud.
The integration also supports 24/7 payment processing and automated settlements, contributing to improved cash flow and operational stability.
In addition, the CS+ platform offers white-label capabilities, enabling Paysoft’s partners to customise and resell payment solutions under their own branding.
The partnership also enhances infrastructure for NPOs, enabling real-time processing of donations and recurring contributions via Paysoft Impact, the company’s fundraising platform.
Rika Kruger, CEO at Paysoft, said,
Rika Kruger
“We chose Cross Switch because we both believe that payment systems should be seamless, secure, and built around real business needs. With their platform behind us, we can offer our clients much better uptime, faster processing, and less complex payment routing.”
By improving how payments are made, received, and reconciled, both companies aim to reduce administrative burdens and support economic resilience.
The partnership is intended to allow South African businesses, whether managing payroll deadlines, collecting donations, or scaling digital services, to operate more efficiently and with greater financial control.
Featured image credit: Edited by Fintech News Africa, based on image by bullterriere via Unsplash
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